MNG: Home of the Customer Retention System: My Shop: Benefits of Membershop

MechanicNet Group, Inc.
7150 Koll Center Parkway, Suite 200
Pleasanton, CA 94566
1-877-MECH-NET
info@mechanicnet.com


What is included in the MechanicNet System?
MechanicNet will help bring your customers back to your shop, thank them for being your customer, and let them know you care about them. With MechanicNet, you will automatically and affordably be able to:

Remind - Service Reminders
Make sure your customers know when it's time for their next service. Reminders are automatically generated based on year, make, model and mileage information and include the manufacturers recommended service checklist. You'll find that recently reminded customers come in more often for previously under-performed maintenance. Sample Service Reminders, Sample Electronic Service Reminders

Appreciate - Thank you Notes and Special Offers
Show your customers they are important to you by thanking them after each service visit. This lets them know they are appreciated and that you're there for them even after their service is complete. This extra effort will be remembered when they tell their friends about your shop! Sample Thank You Note

Listen - Surveys
Don't let any customer slip through the cracks. Often times you don't know if a customer is dissatisfied unless you ask. Asking gives you the chance to resolve any issues and turn an unsatisfied customer into your biggest fan. It also shows your customers that you really care what they think and are willing to make changes to improve your business. Sample Survey

Interact - Customer Connection Package
Communicating with your customers on their terms is essential and as more and more people use the internet, it's important that you meet them there. As a free part of MechanicNet's service, you will also get: A 5 page web site with an individual web address for each shop, interactive maps and directions, coupon, pictures of the shop, shop logo, and general shop information Email for up to 10 shops employees A 56K dial up connection for Internet A starter set of business cards and cardholder to start advertising your personalized web site

Adams Automotive Wynn's Motors Lancer Automotive Service W.E. Harding Co. Auto Service and Repair

How do I sign up?